Terms of Service
Kidnector. Effective September 2026.
These are the terms for Kidnector. By signing up, you agree to them. We kept them short and plain. If something is unclear, write to monica@kidnector.com and a person will answer.
1. Who we are
Kidnector is the Question of the Day text service from Kidnections. Kidnections is a brand of Sales Monsters Inc.
- Legal business name: Sales Monsters Inc.
- Mailing address: 6563 5th Ave, Los Angeles, CA 90043
- Support email: monica@kidnector.com
In these terms, "we" and "us" mean Sales Monsters Inc., operating as Kidnections. "You" means the parent or other adult who signs up.
2. What the service is
We text you one question a day to ask your kid. You pick the time. The questions are conversation starters for a car ride, dinner, or bedtime.
The questions are just that: questions. They are not medical, psychological, or professional advice of any kind. You know your kid. Skip any question that does not fit your family.
3. SMS program terms
Program name: Kidnector
What it is: A text message program for parents. We send one question a day that you can ask your child to start a conversation. You choose the time of day it arrives.
How you join: You join in one of two ways. You fill in the signup form at kidnector.com and tick the consent box. Or you text the keyword TALK to +1 218 475 4557, and we reply once with a link to the same form, where you tick the same consent box. Either way, the moment you submit the form we text you a welcome message confirming the opt in, and the daily questions start from the time you chose.
Message frequency: One text a day, at the time you chose. On top of that you may get:
- one welcome text when you sign up, which confirms the opt in
- one text to a number somebody else entered in the form, telling that number it is already signed up
- up to three account notices near the end of your free trial
- one reminder if you started signing up and did not finish
- one link to restart, if you sign up again after your free week has been used
- a reply whenever you send us one of the commands below
Message and data rates may apply. We do not charge per text, but your mobile carrier might, depending on your phone plan.
Commands you can text us:
| Text this | What happens |
|---|---|
| STOP | The texts end. You get one last message confirming you are unsubscribed, and nothing after that. If you are on a paid plan, STOP also stops it renewing: see section 5. |
| HELP | We reply with what the program is, what it costs, and how to reach support. |
| START | Turns the texts back on after a STOP. |
| SKIP | Swaps today's question for a different one. Once a day, during sending hours. |
| TIME | Changes when your text arrives. For example, TIME 8:00AM. Any time from 5:00 AM to 9:30 PM works, in 15 minute steps. |
| PAUSE | Pauses your daily question. PAUSE on its own pauses until your plan renews, or 30 days on a yearly plan. PAUSE 7 pauses for 7 days, any number from 1 to 30. Billing keeps running while paused. For paid members. |
| RESUME | Ends a pause early. Your next question comes at your usual time. |
To cancel the texts: Reply STOP to any Kidnector text. You can do this at any time.
To get help: Reply HELP to any Kidnector text, or email monica@kidnector.com.
Consent is not a condition of purchase. You do not have to agree to get texts in order to buy anything from Kidnections.
Carriers: Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and your phone, and sometimes a text arrives late or not at all.
Who can join: You must be in the United States, be 18 or older, and be the account holder for the mobile number you give us or have the account holder's permission to use it. The program works with US mobile numbers only.
If your number changes: If you give up your mobile number, text STOP from it first or email us, so the next person who gets that number does not get your texts.
Your privacy: We never sell or share mobile numbers or SMS consent with third parties or affiliates for marketing purposes. Our Privacy Policy explains what we collect and how to get it deleted.
4. The free trial
Your first 7 days are free. We do not ask for a card to start.
Nothing happens automatically at the end of the free trial. If you do nothing, the questions stop after day 7 and you are never charged. Near the end of the trial we send you a few notices by text and email with the price and a link, in case you want to keep going.
The free trial is one per mobile number. If you come back later with the same number, we send you a link to restart on a paid plan instead of a second free week.
5. Prices and automatic renewal
If you decide to keep going, you pick a plan:
- Monthly: $7 a month. Always available.
- Yearly: $47 a year. Offered during your free 7 days only. Once the free trial has ended, the monthly plan is the one on offer.
Payment is handled by Stripe. We never see or store your card number. Stripe emails you the receipt.
Your plan renews automatically until you cancel. The yearly plan renews every year at $47. The monthly plan renews every month at $7. Stripe charges the card you gave it each time the plan renews.
You can cancel any time from Manage billing. To get there, ask for an account link at kidnector.com/account. We email you a link, and Manage billing is one tap from your account page. You can also update your card or switch plans there. When you cancel, the questions keep coming until the end of the period you have already paid for, and then stop. You are not charged again.
No refunds. The subscription is not refundable, in whole or in part. Try the free week first, and cancel any time before a renewal if you do not want to be charged again. If we ever shut the service down for everyone partway through a paid year, we will refund the unused months of that year.
Replying STOP also stops the renewal. STOP ends the texts straight away, and if you are on a paid plan it also tells Stripe not to renew it. Your plan stays paid to the end of the period you have already paid for, and then it stops. You are not charged again. There is no refund of the period you are in, and you keep it: text START before it ends and the questions pick straight back up on the same plan. We email you to confirm all of this, with the date your plan runs to, if we have your email address.
One qualification, about a payment that had already failed. If a payment was refused before you texted STOP, stopping the renewal does not undo what was already owed: Stripe may still try to collect that invoice. Manage billing shows whether anything is due.
If a payment fails: We email you. Your questions keep coming for 7 days while you sort out the card. If the card is still not fixed after that, the questions pause until it is.
If we change the price: We will tell you by email at least 30 days before your next renewal, so you can cancel first if you want to.
6. Changing or stopping the service
You can change things any time:
- Text TIME to move your question to a different time of day.
- Use your account page to change your child's first name or age range, or to manage billing.
- Text STOP to end the texts. On a paid plan it also stops the plan renewing. Text START to turn the texts back on, and if you do it before your paid period ends you keep the plan you are already paying for.
We can change things too. We may change the questions, add or remove features, or change how the service works. If a change is a big one, we will tell you by email. We may also pause or end the service, for everyone or for one account. We will end an account that breaks the Acceptable use rules below. If we end the service for everyone, the refund rule in section 5 applies.
We work hard to send every question on time. We cannot promise the service will never be late, down, or interrupted.
7. Acceptable use
Please:
- sign up only with a mobile number that is yours, or that you have the account holder's permission to use
- give us true information
- use the questions with your own family
Please do not:
- sign up someone else's number
- use the signup form or our text number to send spam, run automated scripts, or run up our messaging costs
- try to break into, overload, or get around the limits of the site or the text service
- copy the questions to resell them, republish them in bulk, or build a competing product
The questions and everything else we write belong to Sales Monsters Inc.. Your subscription lets you use them with your family. Sharing a favorite question with a friend is fine.
8. Our responsibility to you
The service is provided as it is. The questions are conversation starters, not professional advice, and we make no promises about what they will do for your family. We are not responsible for things outside our control, such as your carrier failing to deliver a text, your phone being off, or an outage at one of the companies that help us run the service. If we are ever found responsible for something under these terms, the most we owe you is the amount you paid us in the 12 months before the problem. Some states do not allow these limits, so they may not all apply to you.
9. Which law applies
These terms are governed by the laws of the State of California. If we have a disagreement, please email monica@kidnector.com first and give us 30 days to sort it out with you before doing anything else.
10. Changes to these terms
We may update these terms. When we do, we will post the new version here and change the effective date at the top. If a change affects what you pay or how the text program works, we will tell you by email before it takes effect. If you keep using the service after that, the new terms apply to you. If you do not agree with a change, you can cancel any time from Manage billing and text STOP to end the texts.
11. Contact
- Email: monica@kidnector.com
- Mail: Sales Monsters Inc., 6563 5th Ave, Los Angeles, CA 90043